Global Support Contacts for Informatics Products
| Global Support Contacts for Informatics Products |
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| Online Support Portals |
Online: eService Portal – Log and Monitor Support Incidents, Knowledgebase, Defect Tracking
Online: Support Resource Web – Announcements, Downloads, Documentation |
| Note: Access to the online support portals require a username and password. Please contact your local support office, using the numbers below, if you do not have these. |
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| Telephone Support Contacts |
| North America: +1 800 395-5467 |
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| International |
| Products: Samplemanager, Nautilus, Atlas, GRAMS |
| UK/Rest of World: +44 (0) 161 942 3100 |
| Benelux: +31 (0) 76 579 5574 |
| Spain, Portugal, Mexico, Chile and Latin America: + 34 914 845 989 |
| Germany, Austria, Switzerland, Southeastern and Eastern Europe: +49 (0) 6103 408 1020 |
| France: +33 (0) 1 6092 4940 |
| Australia and Asia-Pacific: +61 8 8234 2585 |
| China: +021 68654588 X2334 |
| Japan: +045 453 9130 |
| India: +1 800 22 22 30 |
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| Products: Watson, EP, Kinetica, Galileo, Labmanager/Peakpro and Retriever |
| Europe: +44 (0) 1442 23 3555 |
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Local Resources
External Resources